Shipping Policy – MerchantFactory

Thank you for choosing MerchantFactory! We are committed to delivering your orders safely and on time. Please review our shipping policy below:

1. Shipping Areas

  • We currently ship across all cities and states in India.

  • At this time, we do not offer international shipping.

2. Processing Time

  • Orders are processed within 1–2 business days after payment confirmation (excluding weekends and public holidays).

  • Once your order is shipped, you will receive a tracking number to monitor your package.

3. Shipping Charges

  • Free standard shipping on orders above [Insert Minimum Order Value].

  • Orders below this value will have standard shipping charges applied at checkout.

4. Estimated Delivery Time

  • Standard Shipping: 3–7 business days (depending on your location).

  • Express Shipping (if available): 1–3 business days.

Delivery times may vary depending on courier service and destination.

5. Shipping Partners

We partner with reliable courier services to ensure safe and timely delivery of your products.

6. Tracking Your Order

  • You will receive a tracking link and number once your order is dispatched.

  • You can also contact our customer support at 📞 +91-82386-86636 for assistance.

7. Delays & Issues

While we strive for timely delivery, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

If your order is delayed beyond the estimated timeframe, please contact us at 📧 merchantfactoryinfo@gmail.com.

8. Incorrect Shipping Address

  • Please ensure your shipping address is accurate.

  • MerchantFactory is not responsible for delays or lost orders caused by incorrect or incomplete addresses.

  • If you need to update your address after placing an order, contact us immediately at 📞 +91-82386-86636.

9. Damaged or Missing Items

  • If you receive a damaged, defective, or missing item, contact us within 48 hours of delivery.

  • A complete unboxing video is required to claim replacements for damaged or missing items.

10. Customer Support

For any shipping-related queries, reach out to us:

📞 +91-82386-86636
📧 merchantfactoryinfo@gmail.com
🌐 https://merchantfactory.in/

✨ MerchantFactory – Delivering Quality Products Right to Your Doorstep.